Orders & Fulfillment
Rithum: Fulfill > Orders
Manage the fulfillment process for all ShopSimon™ orders in your Rithum account. The connector allows you to import all relevant order details, update shipping and tracking info, and if needed cancel or refund orders.
A usual order workflow will look like this:
1. Customer places order on ShopSimon™, the order is created in your vendor portal.
2. Order details will be automatically imported from ShopSimon™ into your Rithum account.
3. The retailer reviews and manages the order in Fulfill > Orders.
4. After a product/order is shipped, the seller updates Rithum with the shipping and tracking information.
5. Once your tracking numbers are provided and order status updated to ‘Shipping,’ Rithum will send data to ShopSimon™.
Please contact ShopSimon™ Seller Support if you have any questions or need additional information - sellersupport@shopsimon.com