One of the first things retailers will complete during onboarding is establishing a portal account. This will serve as a home base for product catalog data and orders. Depending on how a brand integrates will also determine how much work is required in the portal on a day to day basis. See below image of the ShopSimon portal dashboard:
Common tasks managed in the ShopSimon Portal:
- Create product listings
- Catalog data enhancements
- Import error analysis
- Order fulfillment
- Refund processing
- Managing customer service escalations
- Financial Reconciliation
Please contact ShopSimon Seller Support if you have any questions or need additional information - sellersupport@shopsimon.com