Starting on March 1st, 2024, ShopSimon™ will adopt a streamlined policy for Delivery Not Received issues that will apply for all sellers. This policy will require proof of delivery from a standard carrier either via photo or signature.
See below for valid proof of delivery examples:
Signature Required:
USPS Example:
Photo - Proof of Delivery
UPS Example:
See below for and invalid proof of delivery example:
Fedex example:
Please contact ShopSimon™ Seller Support if you have any questions or need additional information - sellersupport@shopsimon.com