All orders are expected to ship within 2 days following order placement. Retailers are responsible for all shipping costs. ShopSimon™ only considers an order fulfilled once the order is shipped with a valid tracking number. This tracking number must be uploaded to the order at the time of shipment.
Retailers may use one of the carriers listed below:
- UPS
- FedEx
- USPS
- DHL
If there is an issue with a shipment, it is the retailers responsibility to work with the carrier to resolve as promptly as possible.
Please contact ShopSimon™ Seller Support if you have any questions or need additional information - sellersupport@shopsimon.com